Client Advocate Executive - HIS
Core
Trusted advisor and strategic partner to healthcare organizations, driving client success, retention, and revenue for Health Information Systems (HIS) solutions.
Role type
Senior Account Executive / Client Advocate
Builds
Health Information Systems (HIS) software solutions and services for healthcare organizations
Domain
Healthcare / Health Information Systems
Deliverable
client delivery
Required skills
Executive relationship management, healthcare workflow and analytics knowledge, strategic planning, ROI analysis, cross-functional collaboration, sales alignment
Preferred skills
Hospital/healthcare system experience, KLAS benchmark participation, thought leadership
Technologies
Health Information Systems (HIS) product portfolio
Responsibilities
Cultivate executive-level relationships with CXOs and VPs to drive top-quartile client performance; Lead ROI analysis and performance reviews to demonstrate solution impact; Identify growth opportunities and collaborate with sales teams to advance strategic initiatives; Conduct current-state workflow reviews and co-create strategic roadmaps with clients; Define and track KPIs measuring adoption, satisfaction, and value realization.
Seniority
Senior, hands-on IC
