Hiring for Service Manager
Core
Lead the daily operations and performance of an automotive service department in a multi-franchise dealership, driving workshop productivity, profitability, and customer satisfaction.
Role type
Service Manager (Automotive Dealership)
Builds
Aftersales service operations for automotive customers
Domain
Automotive retail / Dealership operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, workshop operations management, customer service, workflow management, budget and KPI management, compliance management, sales strategy development
Preferred skills
Experience in heavy vehicle workshop operations
Responsibilities
Oversee daily service department operations, drive workshop productivity and profitability, lead and mentor service and workshop teams, ensure outstanding customer service, monitor workflow and repair quality, manage customer concerns, develop strategies to improve service sales, manage departmental budgets and financial performance, ensure compliance with workplace health and safety standards
Seniority
Manager, hands-on leadership