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Associate General Manager, Dealership Operations

Cleveland, OH💼 Full-time🗓 2026-09-22 → 2026-09-25

Core

Lead dealership service and parts operations, facilities management, and OEM relationships to drive revenue, profit, and customer satisfaction.

Role type

Senior IC dealership operations manager

Builds

Service and parts departments, dealership facilities, OEM-aligned operations

Domain

Automotive retail / Dealership operations

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Service and parts operations management, KPI analysis, team leadership (up to 50), facilities management, OEM relationship management, Lean/Kaizen, OSHA compliance, recruitment and training

Preferred skills

None stated

Technologies

None stated

Responsibilities

Lead Service and Parts operations to achieve revenue and profit targets; Oversee daily performance reviews and implement action plans based on KPIs; Manage facilities vendors and preventive maintenance projects; Serve as primary liaison with OEM representatives; Recruit, hire, and retain high-performing teams; Lead Lean/Kaizen initiatives for process improvement

Seniority

Senior, hands-on IC

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