Senior Operations Manager, Dealership
Core
Lead service and parts operations, facilities management, and OEM relationships for a dealership to drive revenue, profit, and customer satisfaction.
Role type
Senior Operations Manager (Dealership)
Builds
Service and parts business performance, compliant dealership facilities, OEM-aligned operations
Domain
Automotive retail / Dealership operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service and parts operations leadership, KPI analysis and action planning, workflow optimization, warranty compliance management, facilities vendor management, OEM liaison and audit resolution, team recruitment and retention, Lean/Kaizen process improvement
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead Service and Parts operations to achieve revenue and profit targets; Oversee daily performance reviews and implement action plans based on KPIs; Manage facilities vendors and enforce safety standards; Serve as primary liaison with OEM representatives for compliance and performance; Recruit, hire, and develop high-performing Service and Parts teams; Lead Lean/Kaizen initiatives to improve efficiency and reduce costs
Seniority
Senior, hands-on IC with team leadership