Representante de Atendimento ao Cliente / Customer Service Representative
Core
Handle customer orders, provide product and order support, and resolve routine to moderately complex customer issues via phone, email, chat, or in-person.
Role type
Customer Service Representative
Builds
Packaging solutions for life's essentials
Domain
Industrial packaging / Logistics
Deliverable
client delivery
Required skills
Verbal and written communication, order management, data entry, software learning, office equipment proficiency, attention to detail
Preferred skills
Product knowledge, sales support, team collaboration
Responsibilities
Answer customer inquiries, register new orders, maintain customer accounts, escalate complex issues, support sales teams, train new coordinators
Seniority
Mid-level, individual contributor