Global Head of Professional Services
Core
Define strategy, performance, and future direction of a global services organization supporting a growing enterprise software platform, leading teams across implementation, integrations consulting, technical advisory, and hands-on build services.
Role type
Senior leadership (Global Head of Professional Services)
Builds
Enterprise software platform implementations and service offerings
Domain
B2B SaaS / Enterprise Software
Required skills
Strategic vision, organizational scaling, commercial expertise, executive leadership, cross-functional partnership, operational scalability, financial performance ownership, systems thinking
Preferred skills
Technical fluency in complex B2B SaaS platforms, change management, process improvement, automation
Technologies
Enterprise integrations, data migrations, configuration, sophisticated workflows
Responsibilities
Define global Professional Services strategy, evolve service offerings, differentiate implementation experiences, lead and develop a global organization, drive implementation excellence, manage complex enterprise engagements, measure customer and delivery outcomes, build a commercially successful services business, own financial performance, strengthen operational scalability, improve efficiency and collaboration
Seniority
Senior, hands-on IC
