Benefits Administrator
Core
Administers U.S. and Canada benefits programs, leave-of-absence programs, and People & Culture policies for North America.
Role type
Benefits Administrator
Builds
Employee benefits, leave management, and policy governance for North America
Domain
Human Resources / Benefits Administration
Required skills
Benefits administration, leave management, policy management, compliance, HRIS proficiency, payroll coordination, vendor/broker coordination
Preferred skills
U.S. and Canadian benefits knowledge, global mobility administration, onboarding/offboarding support
Technologies
HiBob, ADP, carrier platforms, Microsoft Office
Responsibilities
Administers U.S. and Canada benefits programs and serves as the primary liaison among employees, benefits brokers, carriers, and vendors. Responds to employee questions, resolves benefits issues, and ensures employees receive timely and accurate information. Administers leave-of-absence programs across the U.S. and Canada, including employee communications, documentation, case coordination, tracking, and compliance. Administers benefits enrollments, qualifying life event changes, terminations of coverage, and other benefits-related updates across systems. Partners with the Senior Director, People & Culture, on benefits renewals, plan design changes, employee communications, and ongoing administration. Facilitates People & Culture Onboarding for new hires. Partners with P&C team to support offboarding activities. Creates, maintains, and updates employee handbooks, policies, procedures, and related documentation. Drives the administration and implementation of employee well-being and engagement initiatives. Partners closely with payroll and finance to ensure benefits deductions, leave-related pay changes, and other benefits-related payroll updates and audits are processed accurately. Coordinates global mobility administration, including immigration documentation, case tracking, records maintenance, and timely coordination with external immigration partners.
Seniority
Mid-level, hands-on IC
