Customer Service Officer- Eighty9
Core
Deliver professional reception and administration support to participants, staff, employers, and stakeholders at the Hindmarsh Head Office.
Role type
Administrative and Reception Officer
Builds
Office operations, participant support services, and corporate administration
Domain
Employment services and training
Deliverable
dashboards & analysis
Required skills
Telephone and face-to-face customer service, data entry, document management, scheduling, travel booking, office supply ordering, Microsoft Office proficiency
Preferred skills
Experience in administrative roles within related industry sectors, mature mindset, ability to work under pressure
Responsibilities
Manage reception services including phone enquiries, email, mail, and courier services; support Pivot RTO Administration with scheduling, referrals, and data entry; coordinate office events and travel bookings; process expenditure and liaise with contractors; maintain office spaces and files.
Seniority
Individual Contributor