Provider Support Specialist
Core
Fully remote HR operations role supporting the employee journey from onboarding through ongoing employment administration, ensuring compliance with licensing and documentation requirements.
Role type
HR Operations Specialist (Onboarding & Compliance)
Builds
Employee onboarding workflows, compliance documentation, and employment records for an education-focused organization.
Domain
Human Resources / Education
Deliverable
Dashboards & analysis
Required skills
HRIS/HCM platform proficiency, employee record management, onboarding workflow coordination, reimbursement processing, professional license verification, offer letter preparation, state-specific compliance knowledge, Google Workspace proficiency
Preferred skills
HRIS/HCM platform experience
Responsibilities
Oversee employee timekeeping processes and coordinate timely resolution; Manage reimbursement and expense processes; Provide first-line support for employee HR and operational inquiries; Verify professional licenses and maintain accurate records of credentials; Maintain employee records to meet onboarding and employment requirements; Coordinate new-hire onboarding workflows including background checks and fingerprinting; Track onboarding progress and follow up to ensure completion; Prepare and distribute offer letters and employment documentation; Support continuous improvement of HR processes.
Seniority
Individual Contributor, Entry to Mid-level
