Aircraft Appearance Duty Manager
Core
Oversee aircraft appearance operations including safety, servicing, and cleaning services for aircraft while managing a team to meet Service Level Agreements (SLAs).
Role type
Aircraft Appearance Duty Manager
Builds
Ground servicing programs for airline customers
Domain
Aviation / Airport Operations
Required skills
Team leadership, Safety and security process management, Contract negotiation, Resource planning, Performance management, Regulatory compliance (FAA/OSHA)
Preferred skills
Budgetary and financial responsibility, Customer service resolution, Recruitment and hiring
Technologies
Word processing, Spreadsheets, Email, Ordering platforms
Responsibilities
Lead and manage team members to deliver on Service Level Agreements (SLAs), Resolve customer service issues, Manage performance and development of team members, Plan and organize efficient use of resources, Monitor and conduct required training, Recruit and hire new team members
Seniority
Mid-level Manager