Dining Room Manager
Core
Oversee day-to-day retail operations of a cafeteria and bistro to provide customer service and drive revenue for hospital staff and patient families.
Role type
Dining Room Manager
Builds
Cafeteria and retail bistro dining spaces
Domain
Healthcare food service
Deliverable
product features
Required skills
Retail food operations management, team leadership and development, customer satisfaction analysis, sales and cost management, POS system proficiency, cash handling procedures
Preferred skills
Hospital food service operations knowledge, Spanish language proficiency, Certified Dietary Manager (CDM) certification
Technologies
Point of sale (POS) systems, ordering platforms, word processing, spreadsheets
Responsibilities
Manage cafe retail area for customer service and revenue growth, lead team recruiting training and scheduling, develop customer satisfaction evaluation processes, perform daily inspections and coach team members, manage department sales and costs
Seniority
Mid-level manager