Patient Service Manager
Core
Lead the culinary team at a medical center to ensure food quality, safety, and sanitation for patients while fostering a hospitality-centered environment.
Role type
Patient Service Manager (Culinary Team)
Builds
Patient meals and dining experiences
Domain
Healthcare / Food Service
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, recruiting and training, daily inspections, patient rounding, nutritional education, customer service, program management, cross-department collaboration
Preferred skills
Certified Dietary Manager, Registered Dietitian, Licensed Dietitian, Press Ganey/NRC Picker knowledge
Technologies
Word processing, spreadsheets, various software
Responsibilities
Lead and manage team member recruiting, training, and development; Perform daily inspections, patient rounding, assessments, coaching, and counsel team members; Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs; Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment; Implement, manage, and maintain the patient ambassador program for high-quality service; Collaborate with department, facility, and company leadership to achieve goals
Seniority
Manager