Account Manager
Hybrid
Core
Key connection between clients and internal teams, managing account growth and ensuring clients achieve business goals.
Role type
Senior Account Manager (IT Managed Services)
Builds
Client partnerships, account growth, and revenue targets for a Managed Service Provider
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
IT sales, account management, commercial acumen, stakeholder influence, CRM usage, Microsoft CSP/Azure knowledge
Preferred skills
ConnectWise, Kaseya, Microsoft 365 experience
Responsibilities
Build and maintain strong client relationships, identify account growth opportunities, maintain sales pipeline and forecasts, conduct Quarterly Business Reviews, collaborate with delivery teams, prepare quotes and coordinate invoicing, monitor client roadmaps and deliverables
Seniority
Senior, hands-on IC