Patient Services Manager
Core
Lead a patient ambassador team to ensure food quality, service, safety, and sanitation for patients in a hospital setting.
Role type
Patient Services Manager (Hospital Food Service/Culinary)
Builds
Hospitality-centered patient experience and food service operations
Domain
Healthcare / Hospital Food Service
Deliverable
physical/clinical work
Required skills
team leadership, recruiting, training, coaching, customer service, food safety, operational management
Preferred skills
Certified Dietary Manager, Registered Dietitian, Licensed Dietitian, Press Ganey/NRC Picker knowledge
Technologies
word processing, spreadsheets
Responsibilities
lead and manage team recruiting/training, perform daily inspections and patient rounding, coordinate food service standards, implement patient ambassador program, collaborate with facility leadership
Seniority
Manager, hands-on leadership