CDSO Enrollment Counselor – Lead Nurture & Application Administration
Core
Primary relationship manager for prospective students and administrator of the CDSO application process for UT Austin's online graduate programs.
Role type
Senior IC enrollment counselor (admissions administration)
Builds
Admitted student yield for Master of Computer Science, Master of Artificial Intelligence, Master of Data Science, and AI/ML Certificate programs
Domain
Higher education / Online graduate admissions
Deliverable
client delivery
Required skills
CRM systems (Salesforce), marketing automation platforms, data analysis, application workflow management, stakeholder coordination
Preferred skills
At-scale online graduate program experience, second-language proficiency, computer science or data science domain knowledge
Responsibilities
Guide prospects through application completion via email and webinars; execute detailed admissions workflow for 10,000+ applications; optimize administrative processes; represent CDSO at events and partner conferences; analyze funnel data to recommend access-oriented improvements
Seniority
Mid-level, hands-on IC