Director, HR Operational Excellence - Global Industrial
Core
Leading governance, performance management, continuous improvement, analytics, and project delivery within HR Operations to enable strategy execution and operational standards.
Role type
Director, HR Operational Excellence
Builds
Operational standards, process improvement roadmaps, workforce analytics dashboards, and governance frameworks for HR Operations.
Domain
Human Resources / Operations Management / Shared Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
HR Operations strategy, process redesign, governance frameworks, workforce analytics, project management, organizational change management, risk assessment, cross-functional collaboration, data-driven decision making, policy management
Preferred skills
Industrial distribution/manufacturing/logistics industry experience, HR Shared Services transformation, Workday/ServiceNow expertise, Lean Six Sigma, PMP, Change Management, SHRM-SCP, SPHR, Master's degree
Technologies
Workday, ServiceNow, reporting platforms, automation tools, AI-enabled service delivery
Responsibilities
Execute HR Operations strategy and operating model; lead process redesign, harmonization, and optimization; develop workforce analytics and executive dashboards; establish operational controls and compliance reviews; partner with People Systems to drive digital transformation and technology adoption.
Seniority
Director, strategic leadership with hands-on operational oversight