Specialist, Benefits - Global Industrial
Core
Specialist supporting outsourced employee benefits administration across the US and Canada, assisting employees and HR partners with inquiries and escalated issues.
Role type
Specialist, Benefits Administration
Builds
Accurate, timely, and compliant delivery of benefits services
Domain
Human Resources / Employee Benefits
Deliverable
client delivery
Required skills
benefits administration, case management, vendor coordination, data validation, compliance, research, problem-solving
Preferred skills
outsourced benefits model experience, US/Canadian benefit programs, third-party administrator interaction, HR technology platforms (Workday, ServiceNow), medical/dental/vision/retirement program knowledge
Technologies
ServiceNow, Workday, HR systems, case-management tools
Responsibilities
Respond to benefits questions and escalations from employees and HR partners; manage assigned benefits cases through resolution; coordinate with third-party administrators and benefit carriers; perform data validations and reconciliations; compile documentation for audits and compliance reviews.
Seniority
Individual Contributor, Specialist level
