Senior Engagement Manager - ServiceNow (m/w/d/x)
Core
Senior Engagement Manager leading complex ServiceNow implementation projects from presales through delivery, acting as a trusted advisor to drive digital transformation strategies.
Role type
Senior Engagement Manager (ServiceNow)
Builds
Custom ServiceNow implementations with AI approaches for enterprise clients
Domain
IT Service Management (ITSM) / Digital Transformation
Required skills
ServiceNow platform expertise (CSA certified), ITSM process knowledge, AI on ServiceNow, Project management, Stakeholder management, Presales experience, Solution design, Requirements management
Preferred skills
Additional ServiceNow modules (ITOM, ITAM, CSM), Agile methods (Scrum, Kanban), Change management
