Solutions Architect
Core
Design and implement client-facing solutions for enterprise software implementation and change management, focusing on ServiceNow integration and automation workflows.
Role type
Senior Solutions Architect (ServiceNow & Enterprise Integration)
Builds
Prescriptive, results-driven technical solutions for customer organizations
Domain
Enterprise Software / IT Service Management (ITSM) / Cloud Infrastructure
Deliverable
client delivery
Required skills
Business analysis, consulting, solution design, requirements gathering, system testing, project estimation, architecture best practices, SDLC management, API integration strategy
Preferred skills
ServiceNow platform expertise, API Management Platforms, Cloud deployment (AWS/Azure), Programming (Java/Python/C++), Incident/Problem/Change Management, CMDB, Agile practices
Technologies
ServiceNow, AWS, Azure, REST, SAML, SSO, LDAP, JDBC, ODBC, FTPS, SCP
Responsibilities
Conduct business process analyses and needs assessments; define and analyze problems to align technical solutions; develop and manage requirements gathering; review system test plans; establish Level of Effort and duration estimates; build architecture best practices; partner with end-users to validate solutions.
Seniority
Senior, hands-on IC with strategic input
