Computer Technician
Core
Provide technical support for workstations, mobile devices, and clinical technology in a healthcare environment.
Role type
Entry-level IT Support Technician
Builds
IT support services for staff and clinical systems
Domain
Healthcare IT
Required skills
troubleshooting, hardware support, Windows administration, Microsoft 365 administration, user account management, remote monitoring and management, documentation, HIPAA compliance
Preferred skills
Linux administration, macOS support, endpoint security, basic networking, healthcare IT experience, electronic health record systems familiarity, industry certifications (CompTIA A+, Network+, Microsoft Fundamentals)
Technologies
Active Directory, Azure, Linux, macOS, Microsoft 365, NinjaOne/NinjaRMM, TCP/IP
Responsibilities
Install, configure, maintain, and troubleshoot Windows desktop and laptop computers; Assist with Microsoft 365 administration, deployment, and troubleshooting; Use remote monitoring and management platforms to monitor, patch, and support endpoints; Troubleshoot hardware, printers, scanners, and network connectivity issues; Document systems, devices, and technical issues accurately; Comply with HIPAA privacy and security requirements.
