Dental Lab CAD/CAM Technician, Milling & 3D Print
Core
Provide daily IT support and maintain digital workflows for a dental laboratory, ensuring efficient operation of CAD/CAM systems, 3D printers, and network infrastructure.
Role type
IT Support Specialist (Dental Lab)
Builds
Digital dental workflows, CAD/CAM systems, 3D printing, and network-based lab operations
Domain
Healthcare / Dental Technology
Deliverable
infrastructure
Required skills
Windows troubleshooting, networking fundamentals, hardware diagnostics, software installation, user account management, backup administration, cybersecurity basics, HIPAA data handling, documentation
Preferred skills
3Shape/exocad experience, 3D printer/CAD/CAM equipment familiarity, NAS/server environment knowledge, TCP/IP/DNS/Wi-Fi troubleshooting, Microsoft 365, antivirus/EDR, HIPAA compliance, large workstation support
Technologies
3Shape, exocad, 3D printers, milling equipment, CAD/CAM systems, Windows, Microsoft 365, NAS, TCP/IP
Responsibilities
Troubleshoot Windows computers, printers, monitors, and networking; maintain network storage and backups; support digital dental workflows and file transfers; manage software updates and access permissions; ensure HIPAA-conscious data handling; document issues and create SOPs; train employees on technology and security practices.
Seniority
Individual Contributor, hands-on support
