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OPS 2 Technical Support

Hyderabad, Telangana, India💼 Full-time🗓 2022-12-19 → 2026-09-11

Core

Providing technical support for external merchants, focusing on API integration, troubleshooting, and interface testing.

Role type

Technical Support Engineer (API Integration)

Builds

Merchant API integrations and interface stability

Domain

Fintech / Payments / API Infrastructure

Deliverable

client delivery

Required skills

API integration, Postman, Jira, Bugzilla, Salesforce CRM, JSON, JavaScript, UI testing, DB testing

Responsibilities

Connect with external merchants, support API integration, troubleshoot configuration changes, test interfaces using Postman, manage tickets in Salesforce CRM, perform UI and DB testing, follow runbooks for resolution.

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