SFDC Business Analyst / Product Manager
Core
Lead Salesforce projects from planning through execution, coordinating teams and vendors to deliver SaaS solutions and manage recurring-revenue metrics.
Role type
Senior Salesforce Business Analyst / Product Manager
Builds
Salesforce implementations and enhancements for Sales, Service, and Marketing clouds
Domain
Enterprise SaaS / Cloud Computing
Required skills
Salesforce ecosystem knowledge, project management, stakeholder management, Agile/Waterfall methodologies, change management, vendor relationship management, functional knowledge of contract amendments
Preferred skills
Scrum Master or PMP certification, Salesforce certifications (Administrator, Platform App Builder), experience with JIRA/Asana/MS Project, familiarity with NetSuite integration, exposure to Copado
Technologies
Salesforce, JIRA, NetSuite, Copado, ASP.NET
Responsibilities
Lead Salesforce projects from planning through execution, Work with business stakeholders to establish project scope and requirements, Coordinate administrators, developers, and vendors, Create and maintain project plans covering resources and budgets, Facilitate Agile ceremonies, Manage change requests and impact assessments, Partner with Sales Operations and Finance to define SaaS metrics like ARR and churn