Senior Analyst, Business Transformation Office

United States🌐 Remote💼 Full-time💰 $89,100–$89,100🗓 2026-07-28 → 2026-09-25

Core

Support the Business Transformation Office in coordinating Salesforce enhancements, gathering requirements, and delivering scalable operational solutions for global go-to-market teams.

Role type

Business Transformation Program Analyst

Builds

Salesforce enhancements, process documentation, and operational improvements for Revenue Operations, Sales, Marketing, and IT.

Domain

SaaS / Search AI / Business Operations

Deliverable

product features

Required skills

Salesforce, project management tools (Jira, Asana, Monday.com, Smartsheet), Excel/Google Sheets, process documentation, stakeholder liaison

Preferred skills

Business Analysis, Revenue Operations, Technology Implementation

Responsibilities

Coordinate end-to-end intake, prioritization, and delivery of Salesforce enhancement requests; Partner with stakeholders to gather requirements and document processes; Serve as liaison between business units and IT delivery teams; Track project timelines, risks, and metrics; Support UAT and change management; Create training materials and process documentation.

Seniority

Junior to Mid-level, hands-on IC

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About Elastic

Elastic is looking for a Paid Social Analyst to join the Digital Marketing Team, focused on supporting the execution of paid social campaigns and operational initiatives. We are seeking a data-driven, detail-oriented Paid Social Analyst based in Costa Rica to join our growing digital marketing team. In this role, you will be tasked with the end-to-end execution, optimization, and reporting of our paid social campaigns.