Kundenservice Hyundai (m/w/d)
Hybrid
Core
Support Hyundai end customers in Germany via phone and email, answering questions and resolving complaints.
Role type
Customer service representative
Builds
Customer support interactions for Hyundai vehicles
Domain
Automotive retail
Deliverable
client delivery
Required skills
Empathy, calm under pressure, German language proficiency, basic English, research and documentation, product knowledge
Responsibilities
Answer customer questions, resolve customer complaints, formulate tailored responses, research and document cases, learn Hyundai product portfolio and processes