Sachbearbeiter (m/w/d) Vertriebsinnendienst
Core
Managing the complete order processing workflow for B2B customers from inquiry to delivery, including quotations, pricing, and contract management.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order fulfillment and contract management for B2B clients
Domain
Manufacturing / Packaging Industry
Deliverable
product features
Required skills
Order processing, B2B customer relationship management, ERP system administration, Contract management, Data analysis, Pricing management, Cross-functional communication
Preferred skills
Industrial accounting qualification, MS Dynamics AX, Entrepreneurial mindset
Technologies
MS Office, MS Dynamics AX, ERP Systems
Responsibilities
Handle customer inquiries via phone and email, Manage the full order lifecycle from request to delivery, Maintain customer master data and pricing in the ERP system, Coordinate with production, logistics, and product development teams, Process quotations and contracts, Resolve customer complaints