Sales Operations Manager:in Retail / B2B (w/m/d)
Hybrid
Core
Ensures operational reliability of Retail and B2B business by managing order processing, delivery coordination, invoicing, and customer support.
Role type
Sales Operations Manager
Builds
Retail and B2B order fulfillment processes
Domain
Retail / B2B / Food
Required skills
Order management, ERP systems, Excel, Process optimization, Cross-functional coordination, Customer support
Preferred skills
CRM systems, FMCG/Food industry experience, Key Account Management support
Technologies
ERP systems, Excel, Digital customer portals
Responsibilities
Manage order processing from booking to delivery, Coordinate delivery schedules and logistics, Ensure data accuracy for products and customers, Handle invoicing and payment discrepancies, Support Key Account Management with sales materials, Optimize sales processes and ERP workflows