Mitarbeiter Customer Service (m/w/d)
Hybrid
Core
Order processing and customer support for sales orders from acceptance to billing, coordinating closely with the outside sales team.
Role type
Customer Service Representative (Sales Operations)
Builds
Sales order fulfillment and billing processes
Domain
Medical Technology
Deliverable
client delivery
Required skills
Order processing, customer consultation, data management, Excel proficiency, ERP system usage
Preferred skills
Sales operations experience, Infor LN experience
Technologies
Office 365, Excel, Infor LN
Responsibilities
Process orders via phone and email until final billing, consult customers on pricing and delivery times, coordinate daily with outside sales team, maintain pricing and conditions in the system
Seniority
Individual Contributor