Mitarbeiter im Vertriebsinnendienst (m/w/d)
Core
Managing the complete order processing workflow, including order entry, delivery scheduling, and customer service.
Role type
Sales Operations Specialist (Order Processing)
Builds
Order documentation and delivery schedules for customers
Domain
Manufacturing / Trade
Required skills
Order processing, Offer creation, Customer communication, Documentation creation, Complaint handling, Technical solution development (via careerplan.io/jobs/2663183-mitarbeiter-im-vertriebsinnendienst-mwd-at-philipp-gmbh)
Preferred skills
Customer service experience, Technical affinity, Microsoft Dynamics NAV
Technologies
Microsoft Office, Microsoft Dynamics NAV
Responsibilities
Process complete order workflows, Create and follow up on offers, Collaborate with procurement and order preparation teams, Create customer-specific documentation, Handle customer complaints, Develop technical solutions with customers