System Engineer (m/w/d) IT Client Portfoliomanagement
Core
Manage IT client portfolios including software, hardware, and services to ensure reliable cloud infrastructure and high service levels.
Role type
System Engineer (IT Portfolio Management)
Builds
IT infrastructure services and client portfolio solutions
Domain
IT Operations / Cloud Infrastructure
Required skills
IT service implementation and operations, portfolio management systems, SLA adherence, third-level troubleshooting, release and patch management, lifecycle analysis
Preferred skills
Agile methodologies, customer-facing problem solving
Technologies
Cloud platforms, portfolio management tools, IT service management frameworks
Responsibilities
Prepare and evaluate technical information on software, hardware, and services; Integrate new products and phase out end-of-life items; Analyze and optimize client portfolios; Document lifecycles and release cycles; Resolve third-level hardware and software issues; Plan, test, and install releases and security patches
Seniority
Mid-level, hands-on IC
