Software Engineer - ServiceNow Infrastructure Platforms
Core
Design and build scalable ServiceNow solutions for critical client services, focusing on digital workflows and infrastructure platforms.
Role type
Senior IC ServiceNow Platform Engineer
Builds
End-to-end ServiceNow capabilities and reusable components for client services
Domain
Financial Services / Enterprise Service Management (ITSM)
Required skills
ServiceNow platform development, JavaScript, Angular/AngularJS, API integration (REST/SOAP), Agile methodology, AI-assisted development tool validation, Cloud concepts (AWS/Azure), SRE principles
Preferred skills
ServiceNow certifications (CSA, CAD, CIS-ITSM, ITOM, CMDB, SecOps), CI/CD and release management, automated testing strategies, observability and performance tuning, large-scale integration patterns
Technologies
ServiceNow, JavaScript, Angular, AWS, Azure, REST, SOAP, CI/CD, DevOps
Responsibilities
Design scalable ServiceNow solutions aligning with firmwide frameworks and engineering standards. Develop high-quality, maintainable solutions using ServiceNow patterns and modular components. Create and maintain automated tests and perform manual validation for reliable releases. Integrate ServiceNow with upstream and downstream systems using APIs and scalable data patterns. Troubleshoot complex issues and implement lasting fixes. Mentor engineers through code reviews and strengthen agile practices.
Seniority
Senior, hands-on IC