Data Center Technician, InfraOps Tech
Core
Troubleshoot and resolve infrastructure issues for AWS data centers, including servers, storage, networking, power, and cooling systems.
Role type
Data Center Technician (InfraOps)
Builds
Physical infrastructure components (servers, storage, networking, power, cooling) for AWS cloud services
Domain
Cloud Infrastructure / Data Center Operations
Deliverable
infrastructure
Required skills
hardware platform familiarity, computer networking, security clearance management, independent decision making, documentation maintenance, shift work adaptability
Preferred skills
CND certification, Network+ certification, Security+ certification, bachelor's degree in IT, 1+ years networking experience, military IT experience
Technologies
AWS Cloud, Network Security
Responsibilities
troubleshoot and resolve infrastructure issues, act as primary point of resolution for support team, maintain documentation and SOPs, handle small projects independently, partner with manager on larger initiatives, serve as escalation contact for junior technicians, work rotating shifts, travel up to 10%
Seniority
Individual Contributor, operational level
