Data Center Manager (Night Shift)
Core
Lead a team responsible for maintaining cloud infrastructure across global data center operations, prioritizing trouble tickets and managing performance across multiple locations.
Role type
Senior IC data center operations manager
Builds
Cloud infrastructure availability and reliability for AWS customers
Domain
Cloud computing / Data center operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People management, operations and on-call support, incident management, process improvement, policy enforcement, shift scheduling, hardware logistics
Preferred skills
Computer hardware troubleshooting and repair, technical writing, system management tools, client/server environments
Technologies
AWS Cloud, Linux, Network Security, ASP.NET, LESS
Responsibilities
Lead a team responsible for maintaining cloud infrastructure across global data center operations, prioritize and assign trouble tickets to data center technicians and operators, manage the performance of diverse data center operations teams across multiple locations, develop career paths for employees, recruit and train data technicians, oversee day-to-day data center operations including queue management and 24/7 shift scheduling, manage large-scale incidents and serve as the call leader during outages, recommend document and enforce policies and procedures that align with industry best practices and SLA requirements, maintain the on-call schedule while coordinating absences and vacations
Seniority
Senior, hands-on IC with people management
