Operations Technology Expert
Core
Set up, maintain, and troubleshoot computers, point-of-sale systems, printers, and network connectivity to support daily operations.
Role type
IT support specialist
Builds
Operational technology infrastructure for staff
Domain
Retail/Operations IT support
Required skills
hardware troubleshooting, software troubleshooting, network troubleshooting, device setup, vendor coordination, staff training
Responsibilities
Set up, maintain, and troubleshoot computers, point-of-sale systems, printers, and other devices; Resolve Wi-Fi, network, and internet connectivity issues; Assist staff with software, logins, and everyday technology questions; Install updates and keep equipment and systems operating smoothly; Track issues, document fixes, and coordinate with vendors as needed; Train team members to use new tools and technology