Network Infrastructure Support Engineer
Core
Providing remote and on-site technical support, troubleshooting, and configuring network infrastructure and Windows-based systems for healthcare clients.
Role type
Network Infrastructure Support Engineer
Builds
Maintains and configures network hardware/software, Windows workstations, and Active Directory environments for healthcare clients.
Domain
Healthcare IT / Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS administration, Active Directory management, DHCP/DNS configuration, PowerShell scripting, networking hardware configuration, printer troubleshooting, systems imaging
Preferred skills
Cisco/SonicWall/Sophos equipment familiarity, VoIP/FoIP/EMR system support, A+ certification, fast typing speed
Technologies
Active Directory, Cisco, PowerShell, Windows, Network Hardware
Responsibilities
Troubleshoot and configure network printers; manage Windows-based computers including workstation imaging and AD administration; configure, diagnose, and resolve issues with networking hardware and software; use PowerShell to automate tasks and roll out bulk configuration changes; maintain documentation in ticketing systems; act as primary point of contact for third-party vendors
Seniority
Mid-level, hands-on IC
