Senior IT Technician
Core
Full-cycle IT support for desktops, laptops, printers, and shop-floor hardware in a manufacturing and engineering environment.
Role type
Senior IT Technician (Industrial/Manufacturing)
Builds
PC-as-a-Service lifecycle, network infrastructure, and physical facility support
Domain
Manufacturing / Industrial IT
Required skills
Desktop and laptop support, PC-as-a-Service lifecycle management, networking (switches, Wi-Fi, VPNs), printer and peripheral support, storage and backup management, security compliance, ticketing systems, physical infrastructure maintenance
Preferred skills
Linux administration, AV setup, disaster recovery planning, data spill remediation
Technologies
Linux, LAN, VPN, Wi-Fi, Network switches, Printers, Mobile devices
Responsibilities
Manage PC deployments, imaging, and decommissioning; troubleshoot shop-floor terminals and manufacturing tools; maintain data closets and cabling; support conference-room AV and facility moves; handle network operations including port activation and Wi-Fi coverage; track SLA compliance and CSAT scores; perform security compliance checks and data spill remediation.
Seniority
Senior, hands-on IC