IT Infrastructure Support Specialist
Core
Ensure proper cable management, installation, termination, and testing of structured cabling (Cat5e/Cat6/Cat6a, fiber optics) for data, voice, and CCTV systems while managing IT contractors and troubleshooting network drops.
Role type
Senior IC IT Infrastructure Support Specialist (Structured Cabling & Network Hardware)
Builds
Structured cabling infrastructure, temporary IT infrastructure, and network hardware upgrades for industrial sites.
Domain
Industrial gases / IT Infrastructure
Deliverable
infrastructure
Required skills
Structured cabling installation and testing, Fiber optic OTDR testing, Network hardware upgrades, Vendor management, ITIL processes, Windows 7/10, TCP/IP, LAN/WAN, VPN, SCCM, Citrix, Industrial Control Systems (ICS)
Preferred skills
Microwave/Tetra tower installation knowledge, Strategic vendor collaboration, Remote team collaboration
Technologies
Cat5e/Cat6/Cat6a, Fiber optics, OTDR, Fluke testers, Aconex, OT, Microsoft Windows 7/10, TCP/IP, LAN/WAN, SSL/VPN, SCCM, Citrix, ICS
Responsibilities
Supervise installation and testing of structured cabling, Monitor fiber optic cable OTDR and fluke testing, Layout IT Room cabinets and manage equipment mounting, Troubleshoot and repair damaged cabling and network drops, Manage IT contractors and external vendors, Provide technical support for Microwave and Tetra tower installations, Perform site activities in compliance with health and safety standards, Set up and manage temporary IT infrastructure including wireless access points and VPN connections, Provide local IT support and maintain IT standards for IT rooms, Provide information technology support for industrial control systems at site, Perform network hardware upgrades and installations for Maintain Viability work
Seniority
Senior, hands-on IC