Software Engineer - ServiceNow ITSM
Core
Design, develop, and troubleshoot secure, high-quality software solutions on the ServiceNow platform to support IT Service Management operations.
Role type
Mid-level IC ServiceNow Software Engineer
Builds
Custom ServiceNow applications, widgets, and integrations for ITSM workflows
Domain
Financial services / IT Service Management / Low-code platform development
Required skills
ServiceNow platform development, JavaScript, GlideScript, Java, PHP, Python, system design, CI/CD, agile delivery, database query languages
Preferred skills
Service Portal implementation, cloud technologies, modern front-end technologies, enterprise AI-assisted development tools
Technologies
ServiceNow, Java, JavaScript, PHP, Python, Cloud, CI/CD, DevOps
Responsibilities
Design, code, test, and deliver ServiceNow software using firm-wide frameworks; analyze and visualize large datasets to improve system architecture; participate in software engineering communities of practice; work with Business Analysis teams to develop agile delivery plans (via careerplan.io/jobs/g01c4185-software-engineer-servicenow-itsm-at-j-p-morgan)
Seniority
Mid-level, hands-on IC
