Database and AI Support Engineer
Core
Provide advanced technical support for databases, cloud infrastructure, Kubernetes, and AI systems (LLMs, vector search, RAG) in production environments.
Role type
Senior IC Database and AI Support Engineer
Builds
Customer success and resolution of complex technical issues for enterprise AI and data applications
Domain
Cloud-native infrastructure, Databases, AI/ML (via careerplan.io/jobs/ff285437-ead8-4b34-8a52-2f74d98893e2-database-and-ai-support-engineer-at-jobgether)
Deliverable
client delivery
Required skills
Database troubleshooting, Kubernetes administration, Cloud infrastructure (AWS/Azure), Networking, Linux, Python scripting, LLMs and RAG concepts, REST APIs
Preferred skills
Experience with ArangoDB or Neo4j, Vector search technologies, Prompt engineering
Technologies
Kubernetes (AKS, EKS, OpenShift, Helm), AWS, Azure, Linux, Docker, MinIO, S3, Python, Bash, REST APIs
Responsibilities
Diagnose complex technical problems by analyzing logs and system behavior; Investigate database performance and reliability issues; Troubleshoot Kubernetes environments and networking issues; Support environments using cloud-native technologies; Apply knowledge of LLMs and AI APIs when diagnosing issues; Read application code to assist with troubleshooting; Collaborate with cross-functional teams to drive resolutions; Document solutions and technical findings.
Seniority
Senior, hands-on IC
