Customer Service Officer
Core
Key point of contact for customers, supporting the supply of veterinary medicines and animal health products across Australia.
Role type
Customer Service Officer
Builds
Customer experience and order fulfillment for veterinary and animal health clients
Domain
Animal health / Veterinary wholesale
Required skills
Customer service, order processing, communication, relationship building, stakeholder management, attention to detail, organizational skills, Microsoft Office proficiency
Preferred skills
Veterinary wholesale experience, animal health industry knowledge, inventory management, ERP systems, regulated environment experience
Responsibilities
Manage customer orders and enquiries from request through to resolution, coordinate with warehouses and operational teams, maintain accurate records, support continuous improvement initiatives
Seniority
Mid-level, experienced professional