Guest Service Agent
Core
Front desk agent responsible for guest check-in, check-out, reservations, and account management to deliver exceptional hospitality.
Role type
Guest Service Agent
Builds
Guest experiences and hotel operations
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Guest check-in and check-out, Reservation management, Guest account management, Hotel amenities knowledge, Local area knowledge, Conflict resolution, Team collaboration, Independent work, Multitasking, Time management, Written and verbal communication
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