Guest Services Agent / Receptionist
Core
Greet guests, manage check-ins and check-outs, handle reservations and billing, and support hotel operations to ensure guest satisfaction.
Role type
Guest Services Agent / Receptionist
Builds
Front office operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Reservation systems proficiency, cash handling, confidentiality management, front office system accuracy, operational support
Preferred skills
Hotel reception experience, customer service excellence, organizational skills
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