Technical Services Manager
Core
Manage and lead a team of technicians in a workshop and onsite for two-way radio and telecommunications services, focusing on client satisfaction and operational efficiency.
Role type
Senior IC service operations manager
Builds
Two-way radio and telecommunications repair, maintenance, and service delivery
Domain
Industrial telecommunications and radio infrastructure
Required skills
Team leadership, cost management, HSEQ compliance, SLA/KPI management, contract management, continuous improvement, financial acumen, technical troubleshooting
Preferred skills
Strategic thinking, stakeholder management, vendor quality oversight
Technologies
Two-way radio systems, telecommunications infrastructure
Responsibilities
Lead and develop a team of technicians, manage service delivery schedules and resource utilization, oversee maintenance and technical records compliance, report on operating costs, ensure HSEQ governance, and drive continuous improvement initiatives.
Seniority
Senior, hands-on IC with team leadership
