Clinic Growth Manager
Core
Design and run community programs, educational webinars, and engagement initiatives to retain and grow veterinary clinic usage of Vetcove's practice management and procurement platforms.
Role type
Senior IC growth marketing manager (community & customer success)
Builds
Clinic engagement programs, educational content, usage dashboards, and re-engagement workflows
Domain
Veterinary software / SaaS / Healthcare technology
Deliverable
product features
Required skills
Community program design, growth marketing, customer success management, data analysis, content creation, stakeholder communication, churn risk identification, feedback loop management
Preferred skills
CRM tool proficiency (Salesforce/HubSpot), customer health scoring frameworks, high-growth startup experience
Technologies
Salesforce, HubSpot, AI tools, dashboards
Responsibilities
Design and manage clinic community programs including newsletters and referral initiatives; Develop and run educational webinars and best practice sessions; Analyze usage trends to identify underperforming clinics and build re-engagement plans; Monitor key health metrics to flag at-risk accounts; Act as feedback loop between clinics and product team; Prepare data-driven business reviews for internal stakeholders