Executive Assistant DN
Core
Facilitate commercial and technical training programs to build operational excellence for frontline retail bank staff.
Role type
Senior Training Facilitator (Commercial & Technical)
Builds
Training programs for Branch Managers and frontline staff
Domain
Retail Banking / Corporate Training
Required skills
Facilitation, instructional design, performance assessment, action planning, stakeholder management, curriculum delivery
Preferred skills
Experience with nationally recognized competency frameworks, ability to adapt learning styles
Technologies
Learning management systems, assessment tools
Responsibilities
Deliver induction and commercial/technical training, provide constructive feedback, establish development plans, act as a role model, ensure consistency of training delivery nationally
Seniority
Mid-to-Senior, hands-on IC
