Customer Service Officer
Core
Provide high-level customer service to visitors, manage ticketing and memberships, and support children's and participatory exhibitions at the National Gallery of Victoria.
Role type
Customer Service Officer (Casual)
Builds
Visitor experiences, ticket sales, membership programs, and children's exhibition activities
Domain
Cultural heritage / Visual arts
Deliverable
product features
Required skills
Verbal and written communication, active listening, adaptability, teamwork, confidentiality, working with children
Preferred skills
Knowledge of visual arts
Responsibilities
Operate ticketing and CRM systems, assist with exhibition delivery, maintain work areas, build supportive working relationships
Seniority
Casual, entry-level