Enterprise Implementation Manager
Core
Primary point of accountability for enterprise accounts, managing onboarding, data connector implementations, and driving customer value realization.
Role type
Senior Account Delivery Manager (Enterprise)
Builds
Unified data foundation for healthcare organizations
Domain
Healthcare / Data Integration
Deliverable
client delivery
Required skills
Enterprise account management, project management, data integration, stakeholder management, risk management, QBR facilitation, cross-functional coordination, process improvement, AI fluency
Preferred skills
Healthcare domain knowledge, technical data modeling, coaching/mentoring
Technologies
Planhat, Arcadia Platform, Data Connectors
Responsibilities
Own a portfolio of enterprise accounts as the primary point of contact; Lead tactical status conversations and standing project meetings; Maintain account health scores in Planhat and drive toward green status; Project-manage new data connector builds and platform configuration; Partner with CGR team on renewal and expansion conversations; Proactively identify and escalate delivery and account risk; Share lessons learned and best practices with peers.
Seniority
Senior, hands-on IC
