IT Manager (Sightline Information Technology)

Baltimore, MD, United StatesRemoteFull-time$88k–$154k2026-10-21 → 2026-10-22

Remote

Core

Manage day-to-day IT services, lead projects, and supervise frontline IT professionals to support organizational operations for a university or health system.

Role type

Senior IT Manager (Service Delivery & Operations)

Builds

IT service delivery plans, technical solutions, and project outcomes

Domain

Higher Education / Healthcare Administration

Required skills

IT service management, project leadership, staff supervision, budget management, policy implementation, vendor management, SQL, data modeling, security concepts, SDLC controls, Workday reporting, Power BI, Azure data services

Preferred skills

Enterprise reporting leadership, Workday Prism Analytics, Microsoft Fabric, enterprise lake house patterns

Responsibilities

Formulate and implement IT service delivery plans, manage multiple IT projects from requirements to completion, recruit and manage IT staff performance, establish and enforce technology policies for compliance, maintain customer relationships and service level agreements

Seniority

Senior, hands-on IC with team leadership

About jhu

The Johns Hopkins University was America’s first research university, founded for the express purpose of expanding knowledge and putting that knowledge to work for the good of humanity. Today, Johns Hopkins has approximately 6,500 faculty, 6,200 undergraduate students, and 17,600 graduate students across 230 degree programs at the baccalaureate, master’s, and doctoral levels. JHU has multiple campuses in Baltimore and campuses serving graduate students in DC, Italy, and China. Johns Hopkins stands alone among top research universities in its extraordinary commitment of attention and resources