Technical Customer Support Specialist - Mandarin
Core
Provide technical support for ElevenLabs' AI audio platforms (ElevenAgents, ElevenCreative, ElevenAPI) to global customers, specifically handling Mandarin-speaking inquiries.
Role type
Technical Customer Support Specialist
Builds
Customer support operations for AI voice and audio generation products
Domain
AI / Audio Technology / Customer Support
Deliverable
client delivery
Required skills
Mandarin fluency, technical troubleshooting, customer communication, product knowledge
Preferred skills
Experience with AI/ML products, familiarity with developer tools
Technologies
ElevenAgents, ElevenCreative, ElevenAPI
Responsibilities
Respond to customer inquiries in Mandarin, troubleshoot technical issues with AI audio models, assist developers and enterprise clients
Seniority
Individual Contributor
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