Service Coordinator
Core
Coordinating client and caregiver schedules, ensuring compliance, and maintaining relationships in a non-medical home care setting.
Role type
Service Coordinator
Builds
Caregiver-client matching and schedule management
Domain
Home care / Senior services
Deliverable
client delivery
Required skills
scheduling, matching, record keeping, communication, software monitoring, policy adherence
Preferred skills
typing (60 WPM), familiarity with WellSky (ClearCare) and Salesforce, passion for working with aging population
Technologies
WellSky (ClearCare), Salesforce, Outlook, Microsoft Office Suite
Responsibilities
Answer calls professionally, match clients and caregivers, maintain schedules, monitor and log activities in software, ensure accurate records, address concerns, perform emergency caregiving if on-call
Seniority
Individual Contributor
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